The Reassurance program is offered to Mashpee older adults who live alone. The program is intended to provide some support to the Mashpee population should an accident or illness occur.
The Program allows the older adult to call the Mashpee Police department every day between 6 a.m. and 10 a.m. The dispatcher has a list of all the members of the program and will make a note if the older adult has not called in. If an older adult has not called in by 10 a.m. dispatch will call their residence directly. If dispatch is unable to make contact with the older adult or there is a busy signal, an Officer will be sent to the residence.
Once on scene, if the Officer is unable to locate the older adult, the Officer will check to see if their vehicle is at the residence and check with their emergency contacts and neighbors. If the Officer is still unable to locate the older adult’s whereabouts and unable to locate a spare key to check the house and they are concerned the older adult is in need of medical attention, the Officer may have to force entry into a home but this would always be the LAST RESORT.
There is no cost for this service. Any older adult who wishes to participate needs only to fill out the Reassurance Registration Form. The form provides the police with critical information such as medical history, any vehicles owned by the participant, family contacts and other helpful information.
If you or a family member is interested in registering for the Reassurance Program, please contact the Mashpee Council on Aging Outreach Coordinator at 508-539-1440. Online applications can be obtained at www.mashpeema.gov/council-aging and also via the File Attachment at the bottom of this page.
- The senior is making a commitment to contact the Mashpee Police Department daily between 6 a.m. and 10 a.m.
- If the senior is unable to contact the police department daily this is NOT an appropriate program for the senior (for example: someone with memory loss).
- This program is not intended to take the place of the Lifeline, Life Alert or any similar services which a person is now using. This is only meant to check on your well-being.
If you have an emergency, please call 911 for immediate assistance.